Technical Support

Besides training and demonstration, we provide abss hotline, remote support and IT maintenance service, so as to help our clients focus on daily business.
Please call (852) 2571 3381 for details.

Special Offer: Joining abss hotline, remote support or IT maintenance service may enroll abss advanced course at membership price.

  • abss User Operation Support

    Our abss certified consultants answer clients' questions of the software's functions and usage, so that you can better grasp the system features. Questions may be raised by phone or email, whereas clients having broadband Internet service can receive our remote desktop support.

    Our service team of years of experience in accounting software operation and user support can definitely give you ease in using abss.

  • IT Maintenance

    Many clients come across computer problems related to file server, network, Windows workstation, virus attack, multiple site connections, remote operation, machine functionality, etc. Our IT consultants can offer you a one-stop service to deal with various kinds of IT problems.

  • abss Installation & related IT Service

    We provide service for abss installation, both single-user and multi-user versions, as well as its related setting of access right and file sharing.

    abss Server and Workstation – abss Premier Plus / Premier supports multi-user mode. abss data folder can be shared out from computers running Windows 7/ 8/10. However, sharing out folders at Windows Server is a better option in terms of management and effectiveness. In some cases for running abss steadily, workstation's software and hardware should be upgraded. Besides, a local area network (Intranet) is required for data sharing. We provide “one-stop” service for our clients from software and hardware selection, supply, to Intranet setup.

    abss multi-site connection and remote operation – We provide multi-site connection setup service by VPN (Virtual Private Network), so that abss users of different locations can share the same abss folder. abss users can also access the abss folder outside the company by remote operation.

    Installation fee: Multi-user up to 5 – HK$1,500 | Single user – HK$700
    Special offer: Taking service together with abss purchase can enjoy
    free remote installation